PMBOK: The Project Management Body of Knowledge
by Jörg Friedrich
The PMBOK Overview
A project is a temporary and effort-limited endeavor to achieve a goal. The word originates from the Latin "projectus," which means "thrown forward" and emphasizes the planning aspect.
Projects are rarely carried out by just one person. Typically, one or more project teams work on an endeavor. Teams and tasks must be coordinated. This requires project management.
According to the PMBOK of PMI, all activities in project management can be assigned to one of a total of nine categories.
The PMBOK Guide is a fundamental resource published by the Project Management Institute (PMI). It provides a comprehensive framework for effectively managing projects. The PMBOK outlines standardized guidelines, best practices, and terminologies in project management. The PMBOK is structured around the concept of 49 processes distributed across 10 knowledge areas and 5 process groups.
5 Process Groups:
- Initiating: Processes that define and authorize the project or a project phase.
- Planning: Required processes to establish the scope of the project, refine objectives, and define the course of action needed to achieve the objectives and scope.
- Executing: Processes performed to complete the work defined in the project management plan and to meet project specifications and objectives.
- Monitoring and Controlling: Required processes to track, review, and orchestrate the progress and performance of the project; identify areas where changes to the plan are needed; and initiate the corresponding changes.
- Closing: Processes performed to formally complete or close all activities across all process groups and end the project or phase.
10 Knowledge Areas:
- Integration Management: Ensures that the project's elements are effectively coordinated.
- Scope Management: Ensures that the project includes all the work required – and only the required work – to complete the project successfully.
- Schedule Management: Involves managing the timely completion of the project.
- Cost Management: Involves planning, estimating, budgeting, financing, funding, managing, and controlling costs so that the project can be completed within the approved budget.
- Quality Management: Ensures that the project meets the needs for which it was undertaken.
- Resource Management: Involves identifying, acquiring, and managing the resources needed for the successful completion of the project.
- Communications Management: Ensures timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, and ultimate disposition of project information.
- Risk Management: Involves conducting risk management planning, identification, analysis, response planning, and controlling risk on the project.
- Procurement Management: Involves acquiring goods and services from outside the performing organization to perform the work of the project.
- Stakeholder Management: Involves engaging stakeholders in project decisions and activities.
The PMBOK Guide emphasizes the importance of tailoring its processes and knowledge areas to the specific needs of the project, considering factors such as project size, complexity, industry, and project environment. It promotes a balanced approach to project management that integrates technical, strategic, and business management knowledge.
Adherence to the PMBOK Guide helps organizations and project managers achieve better project outcomes by providing a common understanding and standardized practices. It is widely regarded as an essential tool for project management professionals seeking to enhance their skills and knowledge, as well as for those pursuing PMI certifications such as the PMP (Project Management Professional).
This overview touches on the core elements of the PMBOK Guide. Each knowledge area and process group is a comprehensive topic in itself, rich with processes, tools, techniques, and considerations specific to the discipline of project management.
1. Integrations Management
Integration management is a key knowledge area in the PMBOK Guide that highlights the importance of coordinating all aspects of a project. This area ensures that project processes and activities are seamlessly aligned with project goals. It involves decisions about resource allocation, balancing competing requirements, and ensuring that all project components work together effectively.
The PMBOK describes several core processes within integration management, including:
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Develop Project Charter: This initial step involves creating a document that formally authorizes a project, outlines its objectives, and gives the project manager the authority to allocate organizational resources for project activities.
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Develop Project Management Plan: This process compiles all subsidiary plans from various knowledge areas into a coherent, comprehensive project management plan. This plan serves as a roadmap that guides the execution, monitoring, and closure of the project.
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Direct and Manage Project Work: This involves leading the team to execute the work defined in the project management plan and ensuring that project goals are achieved through the effective implementation of project activities.
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Manage Project Knowledge: This process focuses on using existing knowledge and creating new knowledge to achieve project objectives and promote organizational learning.
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Monitor and Control Project Work: This involves tracking project progress, reviewing performance, and making necessary adjustments to keep the project on track.
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Perform Integrated Change Control: This critical process reviews all change requests, approves changes, and manages changes to deliverables, project documents, and the project management plan, ensuring that changes are consistent with project goals.
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Close Project or Phase: The final process in integration management involves completing all project activities across all process groups to formally close the project or a project phase.
Effective integration management is essential for the success of any project.
2. Scope Management
Scope management refers to the processes that ensure a project includes all the necessary work – and only the necessary work – to successfully complete the project. It involves defining and controlling what is included in the project and what is not. Scope management includes:
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Plan Scope Management: This is the process of creating a scope management plan that documents how the project scope will be defined, validated, and controlled. It is essentially a blueprint that describes how scope will be managed throughout the project.
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Collect Requirements: Gathering requirements from stakeholders to determine what the project must achieve. This step ensures that the needs, desires, and expectations of all parties are captured and agreed upon. This includes creating performance descriptions such as requirements documents and specifications.
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Define Scope: Based on the collected requirements, this process details the project deliverables and product deliverables, documents the project boundaries, and establishes supporting elements. It results in a clear picture of what needs to be done.
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Create Work Breakdown Structure (WBS): This is a critical outcome that breaks down the team's work into manageable sections. The WBS divides the project into smaller components, making management and planning easier.
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Validate Scope: Involves formal acceptance of the completed project deliverables. This process ensures that the deliverables meet the defined requirements and that stakeholders have the opportunity to accept the project outcome before it is considered complete.
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Control Scope: The process of monitoring the status of the project and product scope and managing changes to the scope baseline. This means keeping track of what is being delivered, ensuring it aligns with the agreed-upon project scope, and making adjustments as necessary.
Scope management plays a crucial role in preventing "scope creep" (where the project expands beyond its original boundaries) and ensuring that the project fulfills its promises within the agreed parameters, time, and budget.
3. Time Management
Schedule management ensures that the project is completed within the agreed timeframe. The main goal of schedule management is to create a realistic project schedule that aligns with the project objectives, resources, and constraints, and facilitates the timely completion of project milestones and deliverables.
The process of schedule management includes several key steps:
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Plan Schedule Management: This initial step involves defining the policies, procedures, and documentation for planning, developing, managing, executing, and controlling the project schedule. It sets the framework for how the schedule will be managed throughout the project.
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Define Activities: Identifying and documenting the specific actions that need to be performed to produce the project deliverables. This step breaks down the project scope into smaller, manageable tasks.
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Sequence Activities: Determining the order of activities and identifying dependencies among them. This includes understanding which tasks must precede others and which can occur simultaneously.
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Estimate Activity Durations: Estimating the work periods required to complete each activity, considering the resources allocated to each task.
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Develop Schedule: Integrating activity sequences, durations, resource requirements, and schedule constraints into a comprehensive project schedule. This may involve using various scheduling tools and techniques to visualize and adjust the project schedule.
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Control Schedule: Monitoring the progress of the project schedule, managing changes to the schedule baseline, and ensuring that project activities align with the project plan. This step includes regular updates and adjustments to reflect actual project progress and changes in project scope or objectives.
Effective schedule management is crucial for the timely and successful completion of a project, as it allows project managers to allocate resources efficiently, anticipate potential delays, and make informed decisions to keep the project on track.
4. Cost Management
Cost management is a critical process that focuses on planning, estimating, budgeting, financing, funding, managing, and controlling costs to ensure that the project can be completed within the approved budget. It is essential for maintaining financial control over projects, minimizing cost overruns, and ensuring the profitability and sustainability of the project.
The PMBOK divides cost management into four key processes:
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Plan Cost Management: This step involves developing a plan that describes how costs will be managed throughout the project, including policies, procedures, and documentation for planning, managing, expending, and controlling project costs.
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Estimate Costs: In this process, an approximation of the monetary resources needed to complete project activities is made. It involves identifying and considering various cost estimation options and making informed decisions to accurately predict the financial requirements of the project.
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Determine Budget: This consolidates the estimated costs of individual activities or work packages to establish an authorized cost baseline, which includes all approved budgets and contingencies for unforeseen events.
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Control Costs: This final process involves monitoring the financial performance of the project against the budget, managing changes to the cost baseline, and ensuring that all cost expenditures do not exceed the authorized funding.
Effective cost management is crucial for the successful completion of any project, as it ensures that the project is delivered within its financial constraints, thereby contributing to the overall success of the project and stakeholder satisfaction.
5. Quality Management
Quality management ensures that the project meets the requirements and standards set by the stakeholders. It emphasizes the importance of delivering a project that not only meets the stakeholders' expectations but potentially exceeds them, ensuring customer satisfaction and delivery value.
The PMBOK describes three main processes in quality management:
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Plan Quality Management: This process involves identifying the quality requirements and standards for the project and its deliverables. It includes planning how the project's quality will be managed and ensured throughout its lifecycle.
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Manage Quality: This step focuses on translating the quality management plan into executable quality activities that integrate the organization's quality policies into the project. The aim is to prevent defects and enhance the overall quality of the project with a continuous improvement mindset.
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Control Quality: This process involves monitoring and recording the results of quality activities to assess performance and ensure that project outcomes are complete, correct, and meet customer expectations. It is crucial for identifying and correcting defects and non-conformities.
Effective quality management ensures that the project meets the necessary quality standards and contributes to the project's success by delivering high-quality products or services.
6. Resource Management
Resource management deals with the efficient and effective planning, allocation, and management of all resources required for the successful completion of a project. These resources include personnel, equipment, materials, and any other goods or services needed for project work. The goal of resource management is to ensure that the right resources are available at the right time and place.
The PMBOK divides resource management into four main processes:
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Plan Resource Management: This process involves developing a plan that defines how and when resources will be acquired, utilized, and controlled for the project.
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Acquire Resources: Identifying, recruiting, and assigning the necessary resources to perform the planned project activities.
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Develop Team: Building team dynamics to create an effective and high-performing team capable of achieving project goals.
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Control Resources: Monitoring resource usage, adjusting resource allocation as needed, and ensuring optimal resource utilization throughout the project duration.
7. Communikation Management
Communications management refers to the systematic planning, implementation, monitoring, and revision of all communication channels within an organization and between organizations. It encompasses the processes necessary to ensure that the information needs of the project and its stakeholders are met through effective and timely communication.
According to PMBOK, project communications management includes the following processes:
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Plan Communications Management: This process involves determining the information needs of the project and how information will be distributed. It includes planning who needs to receive which information, what information is needed, when it is needed, and how it will be delivered. The goal is to ensure that all participants have access to the information they need to perform their roles effectively.
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Manage Communications: After planning, this process involves the actual creation, collection, distribution, storage, retrieval, and ultimate disposal of project information according to the communications management plan. This step ensures that the right information is delivered to the right people at the right time.
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Monitor Communications: This process involves tracking and reviewing project communications to ensure that the information needs of project stakeholders are met. It includes adjusting communication strategies and plans as necessary, based on the project's performance and stakeholder engagement.
Effective communications management is crucial in project management as it ensures that stakeholders are informed about the project's progress, decisions, and changes. This not only helps in managing expectations but also aids in decision-making, increases transparency, and fosters a positive environment for collaboration and stakeholder engagement. Communication is often cited as one of the most critical factors for a project's success, and thus, PMBOK places significant emphasis on communications management processes to help project managers convey information effectively and stay connected with stakeholders throughout the project duration.
8. Risk Management
Every project is subject to risks because, as humans, we cannot foresee the future. The real world is much more creative in generating unpleasant scenarios than even the most skilled FMEA team.
Risks have three essential attributes:
- A name or description
- An impact, i.e., the consequences if the risk materializes
- A probability of occurrence
The product of impact and probability of occurrence determines the level of attention that should be given to a risk. Classifications are often used for the impact, for example, based on the SIL classifications.
9. Procurement Management
Procurement management encompasses the processes and activities necessary to acquire goods and services from outside the performing organization that are required for the successful execution of a project. This area of project management deals with supplier selection, contract negotiations, purchasing products or services, managing contract relationships, and closing contracts. The goal of procurement management is to ensure that the procured resources meet project requirements, are delivered on time, and are cost-effective.
The PMBOK divides procurement management into four main processes:
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Plan Procurement Management: Defining the approach to procuring goods and services, including determining what needs to be procured externally and how the procurement process will be managed.
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Conduct Procurements: The process of soliciting bids, evaluating proposals, and selecting suppliers who can provide the required products or services.
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Control Procurements: Monitoring supplier performance and managing relationships with suppliers throughout the project to ensure that contract terms are fulfilled.
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Close Procurements: Involves negotiating and formalizing purchase agreements with selected suppliers and ensuring that all contractual obligations have been met before closing out contracts.
Effective procurement management significantly contributes to project success by ensuring that the necessary resources are available at the right time, with the right quality, and at reasonable costs to support project objectives.
10. Stakeholder Management
Stakeholder management refers to the systematic identification, analysis, planning, and implementation of actions to communicate and collaborate with project stakeholders. Stakeholders are all individuals or groups who have an interest in the project or are affected by it, including team members, customers, suppliers, investors, and other relevant parties. The goal of stakeholder management is to ensure that stakeholders' expectations are appropriately considered, their needs are met, and potential conflicts are effectively resolved.
The PMBOK divides stakeholder management into four main processes:
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Identify Stakeholders: This process involves identifying all individuals, groups, or organizations that could influence or be influenced by the project and understanding their information, interests, and the potential impact on the project.
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Plan Stakeholder Engagement: Developing strategies for effectively engaging and communicating with stakeholders based on their importance and needs.
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Manage Stakeholder Engagement: Implementing the planned strategies to ensure continuous support and involvement of stakeholders throughout the project lifecycle.
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Monitor Stakeholder Engagement: Monitoring and adjusting stakeholder strategies and plans to ensure that relationships with stakeholders are effectively managed and that the project receives the necessary support.