Service Desk-Software Functions
Rich functionality, yet easy to use
State-of-the-art ticketing
Prioritizing, categorizing, and assigning tickets so that you never lose track.
Team-Inbox
Track and manage incoming support tickets from various channels with our shared inbox.
Grows with you
You start with a few users, but you want to be able to scale up without limits.
Easy to use
You want to involve all employees in its use, including non-experts.
Structuring
You have to manage product families, product groups, projects, sub projects, and task hierarchies.
From product idea to service
You want to cover the entire product lifecycle without spending a fortune.
Support desk with RMA
You want to offer your customers a first-class service interface with RMA support.