Workflow automation

Execute actions triggered by time or content

RMA workflow

Simple workflow automation

Transform your business processes with the Allegra Workflow Engine. With unlimited flexibility, you can automate standard processes and represent them as a state machine. Connect external systems like ERP, CRM, or tests and respond to external inputs.

Thanks to the intuitive graphical workflow editor, you can implement many things without programming knowledge. Should it become more demanding, you can realize practically any project with Groovy scripts.

Simplify your processes now with the Allegra Workflow Engine.

Triggers and escalations

The Allegra Workflow Engine supports you through automatic triggers and escalations. This way, you can easily represent Service Level Agreements and never let your customers wait long for an answer.

Workflow Guards

Guards

With Guards, you can control who is allowed to do what in the workflow. This way, you can, for example, map out an approval process or check whether conditions inside and outside of the system have been met before a state change. Standard Guards are the roles and attribute values that can be checked. More complex conditions can be implemented using Groovy scripts.

Actions

With every state transition, you can perform actions. For example, you can change the responsible editor, send an email, lock the task against editing, or transfer data to external systems.

Many actions are already built in and can be easily selected. If that's not enough, you can run scripts and thereby accomplish virtually anything imaginable.