Acceptable Use Policy

Effective as of: 03/19/2026

This Acceptable Use Policy describes activities that are not permitted in connection with your use of Alltena GmbH cloud products and services (collectively, the “Services”). In this policy, “Services” refers to all products and websites owned or operated by Alltena GmbH, including any related websites, sub-domains, and cloud services.

We reserve the right to take action when we see conduct that is inconsistent with the spirit of these guidelines, even if it is not expressly forbidden by the letter of this policy.

Here’s what we won’t allow:

Disruption

  • Compromising the security or operation of our systems, including probing, scanning, or testing the vulnerability of any system or network that hosts our Services, unless expressly permitted by Alltena GmbH
  • Tampering with, reverse-engineering, or hacking our Services, circumventing any security or authentication measures, or attempting to gain unauthorised access to the Services, related systems, networks, or data
  • Modifying, disabling, or compromising the integrity or performance of the Services or related systems, networks, or data
  • Deciphering any transmissions to or from the servers running the Services
  • Overwhelming or attempting to overwhelm our infrastructure by imposing an unreasonably large load on our systems that consumes extraordinary resources (CPUs, memory, disk space, bandwidth, etc.), such as:
    • Using “robots,” “spiders,” “offline readers,” or other automated systems to send more request messages to our servers than a human could reasonably send in the same period of time by using a normal browser
    • Going far beyond the use parameters for any given service as described in its corresponding documentation
    • Consuming an unreasonable amount of storage in a way that is unrelated to the purposes for which the Services were designed

Wrongful activities

  • Misrepresentation of yourself, or disguising the origin of any content (including by “spoofing”, “phishing”, manipulating headers or other identifiers, impersonating anyone else, or falsely implying any sponsorship or association with Alltena GmbH or any third party)
  • Using the Services to violate the privacy of others, including publishing or posting other people’s private and confidential information without their express permission, collecting or gathering other people’s personal information (including account names or information) from our Services, or inferring personal information about other people using our Services
  • Using our Services to stalk, harass, bully, intimidate, or post direct, specific threats of violence against others
  • Using the Services for any illegal purpose, or in violation of any laws (including without limitation data, privacy, and export control laws)
  • Accessing or searching any part of the Services by any means other than our publicly supported interfaces (for example, “scraping”)
  • Using meta tags or any other “hidden text” including Alltena GmbH’s or our suppliers’ product names or trademarks
  • Using the Services to engage in, promote, or facilitate practices or behaviours that could lead to discriminatory, unfair, or harmful treatment of individuals or groups of people, particularly on the basis of sensitive or protected attributes or characteristics

Inappropriate communications

  • Promoting or advertising products or services other than your own without appropriate authorisation
  • Disparaging Alltena GmbH or our partners, vendors, or affiliates
  • Soliciting our users for commercial purposes, unless expressly permitted by Alltena GmbH
  • Using the Services to generate or send unsolicited communications, advertising, chain letters, or spam

Inappropriate content

Posting, uploading, sharing, submitting, or otherwise providing content that:

  • Infringes Alltena GmbH’s or a third party’s intellectual property or other rights, including any copyright, trademark, patent, trade secret, moral rights, privacy rights of publicity, or any other intellectual property right or proprietary or contractual right
  • You don’t have the right to submit
  • Is false, misleading, deceptive, fraudulent, illegal, obscene, defamatory, libellous, threatening, harmful to minors, pornographic (including child sexual abuse material, which we will remove and report to law enforcement), indecent, harassing, or hateful
  • Attacks or discriminates against others based on their race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, or medical condition
  • Contains viruses, bots, worms, scripting exploits, or other similar materials
  • Is intended to be inflammatory
  • Could otherwise cause damage to Alltena GmbH, the Services, its users, or any third party
  • Encourages illegal or tortious conduct or is otherwise inappropriate

In this Acceptable Use Policy, the term “content” means: (1) any information, data, text, software, code, scripts, music, sound, photos, graphics, videos, messages, tags, interactive features, or other materials that you post, upload, share, submit, or otherwise provide in any manner to the Services; and (2) any other materials, content, or data you provide to Alltena GmbH or use with the Services. “Content” also includes submissions by others that you authorised or facilitated to use the Services.

Alltena GmbH reserves the right to interpret these guidelines and take (or refrain from taking) action in its discretion. Without affecting any other remedies available to us, Alltena GmbH may permanently or temporarily remove or disable access to unacceptable content, or terminate or suspend a user’s account or access to the Services, without notice or liability, if Alltena GmbH (in its discretion) determines that a user has violated this Acceptable Use Policy. You agree to cooperate with us to investigate and remedy any violation.