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Workflow Automation

With the Allegra Workflow Engine you automate standard processes, model service level agreements, and control who may do what in the flow — often with no programming at all.

Easy workflow automation

  • Transform your business processes with the Allegra Workflow Engine
  • Automate standard processes and model them as a state machine
  • Connect external systems like ERP, CRM, or tests and react to outside input
  • Build much of it without programming in the graphical editor
  • For demanding cases, realise virtually anything with Groovy scripts

Triggers and escalations

  • Automatic triggers and escalations in the workflow engine
  • Model service level agreements with ease
  • Your customers never wait long for an answer
  • Reliably meet deadlines and response times

Guards

  • Use guards to control who may do what in the workflow
  • Model approval processes
  • Check conditions inside and outside the system before a state change
  • Standard guards via roles and attribute values; complex conditions via Groovy script
Guards control permissions in the workflow

Actions

  • Run actions on every state transition
  • Change the assignee, send an email, or lock an item against editing
  • Hand data over to external systems
  • Many actions are built in; scripts cover virtually anything else

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